Implement ServiceNow
Clients who have just purchased ServiceNow may be introducing new tooling and process for the first time. Green field implementations such as this are usually straight forward, although they bring other challenges. For example, a lack of an ITSM tool can often signal an underinvestment in ITSM as a capability. Teams may be poorly organised and may require structure, or restructure. Processes may need creating or require an overhaul.
Implementation means bringing about change, and change can be stressful.
At Scarce, our approach is designed to reduce stress levels by simplifying the steps and stages, and by promoting a culture of openness and collaboration that eliminates the 'them and us'.
We follow a 'one team' approach which means our people work alongside your people. One team, supporting each other, delivering together, winning together.
Implementation should be a rewarding experience for all involved. After all, we are delivering positive change to the organisation that will make the business of doing work more meaningful, more structured allownit to operate and with less friction. It is a time for celebration as well as diligence.
We inject enthusiasm and positivity into the implementation journey so that your colleagues will enjoy the experience. When we enjoy things, we learn more, we create more, we deliver more. Your colleagues have an enormous part to play. We ensure they remain engaged and that they feel supported throughout, helping them learn their roles and succeed in them.
By doing so we help create internal ServiceNow champions within your organisation. People who recognise its value and the benefits it will bring. This is essential in ensuring it is not only a success on implementation, but remains a success for years to come.
We believe a new culture can be formed during implementation. A culture of supportiveness, collaboration, creativity and productivity. ServiceNow facilitates that through its virtual collaboration hub approach. Scarce helps build it, through its one-team working, positivity and enthusiasm. Together, we can make ServiceNow the catalyst for positive cultural change within your organisation.
At Scarce, we effect transformation, rather than implement technology. The technology we implement faciliates empowerment, we teach you how to empower your people to effect real digital and cultural transformation.
Contact us to find out more about how we can support your business.
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