0845 220 2201 
sales@scarce-it.com 

Strategic Partnering. Support. Made easy.  

Imagine a support service that does what it says on the tin. A fully embedded Incident Management solution within your ServiceNow ITSM or CSM, where tickets can be assigned, acknowledged, worked and resolved, all within your ServiceNow instance. Fully reportable against a competitive SLA (yes, we set that up too). With monthly performance calls and an unrivalled attention to detail.  
 
Imagine knowledgable experts at your fingertips. 
 
Imagine a strategic partnership offering free guidance, recommendations, demonstrations and insights into new and improved platform capabilities. Imagine roadmap assistance.  
 
Welcome to Nurture. Comprehensive ServiceNow support for your ServiceNow. 
 
Nurture is our most comprehensive support and strategic partnering solution for customers of the ServiceNow platform. 
 
Unlike Drawdown, there is no long-term commitment. 
 
Some of the key benefits of Nurture are: 
 
Competitive Incident SLA 
20 hours consultancy per month including: 
Incident Management, fully integrated into your ServiceNow 
Small Change (Requests, Enhancements) 
Free: 
strategic partnering 
roadmap assistance 
guidance and recommendations 
demonstrations and presentations 
new capability insights 
exploration calls for new work 
annual health check 
Provided through our European based centre of excellence 
Weekend and 24x7 support cover available 
 
Nuture requires a monthly subscription and can be cancelled at any time. 
Peace of mind for less than the cost of a single FTE resource 
 
Contact us to find out more about how we can support your business. 
 
 
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